Simon Durbin


Simon is an expert in Service Integration and Management (SIAM). He has more than 25 years of experience in operations and consulting with Fortune 500 companies. Simon has led major organizational transformation projects in complex, multi-sourced environments, helped negotiate and manage operations for large outsourced deals and assessed, designed and implemented service integration and operating models for organizations across industries, including Financial Services, Energy, Utilities, Retail and Public Sector. He helps enterprises develop strategies for contracting SIAM services, evaluate benefits and risks of alternative sourcing strategies and develop models for closer business-IT alignment.