Lois Coatney

Partner and Global Leader, ISG Managed Services

Lois is a recognized expert in the field of Service Management and Governance. As Partner and Global Leader of ISG’s Managed Services Practice, she drives innovation and industry leading practices in the area of service integration, operational effectiveness and operating model transformation. She brings more than 25 years of experience in IT operations transformation to her work with such ISG clients as Abbott, CNA, Exelon, Loblaw, Monsanto, Pitney Bowes and United Technologies.
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