ISG Automation

Robotic process & cognitive automation technologies are  fundamentally reshaping the way businesses work. ISG Automation helps you imagine, execute, accelerate and transform the way you work.

Video: Scaling Automation in the Enterprise / 2 Min

 

 

Is your RPA journey going as planned?

Getting started with RPA is easy, but scaling automation across the enterprise can be a challenge. Many organizations struggle to automate more than 10 or 20 processes.

Fulfilling the automation needs of your enterprise requires strategy, governance and best practices. What are you missing?

Find out how you measure up to your peers and get concrete steps to help you scale RPA across the enterprise.

The ISG Intelligent Automation Benchmark is a fast, light-touch diagnostic assessment that gives you immediate, customized findings that will help you budget and optimize your plans for next year.

Start Your Intelligent Automation Benchmark

 

Intelligent Automation

Transform The Way You Work

Robotic Process & Cognitive Automation technologies are fundamentally reshaping the way businesses work. Automation is increasingly enabling automated 24/7/365 execution of business processes at a fraction of the cost of human equivalents.

At the same time automation is delivering dramatic improvements in process execution and cost models.  Benefits also include higher employee job satisfaction.
Learn more about the digital enablement platform

Robotic Process Automation (RPA)
Concept

Uses the GUI interface of your system to automate high volume, structured and repetitive processes, attended or unattended.

Implementation

Used throughout the business, this is the cornerstone technology used to automate process either on its own, or with complementary technologies

Examples Technologies
Image Recognition
Concept

The process of identifying and detecting an object or a feature in a digital image or video.

Implementation

Anyprocess using a scanned image, highly used in finance areas, however alsobroader in ID&V, or any other process in which a scanned image
or form is received

Examples Technologies
Natural Language Processing (NLP)
Concept

The application of computational techniques to the analysis and synthesis of natural
language and speech.

Implementation

Used To understand the requester’s intent in an email or service request in yourCRM; uses the unstructured text to provide a structure for RPA to understandand process.

Examples Technologies
Cognitive Reasoning
Concept

The ability to make complex decisions based on previous knowledge absorption and provide rational for the decision.

Implementation

Used more commonly in Legal or FS organizations at present. Utilizing knowledge of a process to make a more complex decision, as well as showing why that decision was made.

Examples Technologies
Conversational AI
Concept

The evolution of NLP that powers the virtual agent, able to hold well-structured conversations.

Implementation

Used throughout the business, this is the cornerstone technology used to automate process either on its own, or with complementary technologies

Examples Technologies

ISG AUTOMATION PARTNERS

Deliver Boardroom
Priorities at Scale

Robotic Process & Cognitive Automation technologies are fundamentally reshaping the way businesses work. Automation is increasingly enabling automated 24/7/365 execution of business processes at a fraction of the cost of human equivalents.

Video: How  to Scale Automation in Your Business
Investment - Up to 535% in 1 year ROIRevenue Improvement - Reduction of 97% in Handling TimeRegulatory Compliance - 24/7 100% AccuracyOperations Efficiency - Between 30-7% Hours Saved

ISG Automation Can Help You Achieve Your Strategic Objectives

Video: What Automation Technologies
Should We Be Looking Into? / 2 min
Video: Why Choose RPA? / 2 Min

Automation Team Leadership

Chip Wagner

Chief Executive Officer, ISG Automation

Jeff Augustin

Partner Americas

William Harris

Leader, Northern Europe

Tracy Lipasek

Partner Americas

Andreas Luth

Partner DACH

John Mone

Partner Americas

Anurag Saxena

Partner Americas

Case Studies

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